Privacy Policy

Information We Collect

Your privacy is our first priority.

We attempt to collect as little data as possible, and strive to be transparent with what we do collect. This includes:

  • Personal Information: When you sign up for our services, we collect your full name, email address, phone number, and a password.

  • Financial Information: To provide you with personalized financial insights, our app collects your SMS messages, which are analyzed to understand your financial transactions and history. This data collection occurs automatically every five minutes via a background process once the app is installed.

  • Usage Data: We utilize PostHog to collect device usage metrics. This includes information about your interactions with our app, such as features used, time spent on the app, and other related data.

  • The information is collected through forms during registration and automatically through the app once it is installed.

How We Use Your Information

At Kiihela, we use the information we collect in various ways to enhance your experience and provide better services.

Here’s how we utilize the data you provide:

  • Account Creation and Security: Your full name, email address, and phone number are used to create and manage your account. The password you create is encrypted and stored securely; we do not have access to your password.

  • Financial Insights: We analyze the SMS messages collected to provide you with insights into your financial health. This includes offering personalized recommendations and strategies to improve your financial situation based on the data derived from your SMS transactions.

  • App Improvement: The usage data collected through PostHog helps us understand how you interact with our app. This information guides us in making informed decisions about new features, enhancements to existing features, and overall app usability to ensure we meet your needs effectively.

  • Support and Marketing: The information you provide helps us improve our customer support services by addressing your concerns more efficiently. Additionally, it enables us to send you relevant marketing communications about updates, new features, and special offers that may be of interest to you.

Data Sharing

At Kiihela, we value your privacy and take the protection of your information seriously. We do not share your personally identifiable information with third parties, except in the following circumstances:

  • Analytics Providers: We use PostHog as our analytics provider to understand how our app is used and to improve its functionality. However, no personal information is shared with PostHog; only anonymized usage data is analyzed.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • User Consent: We will not sell your personal information to third parties. Any sharing of your data for purposes not covered in this policy will only occur with your explicit consent.

Your Consent

By using Kiihela and its services, you consent to our privacy policy and agree to its terms. This includes the collection, use, and sharing of your information as described in this policy.

If you do not agree to this policy, please do not use our services. Your continued use of our services following any changes to this policy will be deemed as your acceptance of those changes.

You have the right to withdraw your consent at any time. If you wish to withdraw your consent or have any questions regarding our privacy practices, please contact us at [email protected] .

Data Deletion Requests

You have the right to request the deletion of your personal data collected by Kiihela. If you wish to delete your account or any personal information we have collected, please contact us at [email protected].

Upon receiving your request, we will take reasonable steps to delete your personal data from our systems, subject to any legal obligations we may have to retain certain information. Please note that while we strive to promptly respond to your deletion requests, some data may remain in our backup archives for a certain period of time.

For any questions or further assistance with data deletion requests, please contact our support team.